Ridge Hall, computer assistant. May I
help you?
Yes, well, I'm having trouble with
WordPerfect.
What sort of trouble?
Well, I was just typing along, and all
of a sudden the words went away.
Went away?
They disappeared.
Hmm. So what does your screen look like now?
Nothing
Nothing?
It's blank. It won't accept anything
when I type.
Are you still in WordPerfect, or did you get out?
How do I tell?
Can you see the C:\ prompt on the screen?
What's a sea-prompt?
Nevermind. Can you move the cursor around on the screen?
There isn't any cursor. I told you, it
won't accept anything I type.
Does your monitor have a power indicator?
What's a monitor?
It's the thing with the screen on it that looks like a TV.
Does it have a little light that tells you when it's on?
I don't know
Well, then look on the back of the monitor and find where the
power cord goes into it. Can you see that?
......Yes, I think so.
Great! Follow the cord to the plug, and tell me if it's
plugged into the wall.
......Yes, it is.
When you were behind the monitor, did you notice there were
two cables plugged into the back of it, not just one?
No.
Well, there are. I need you to look back there agian and find
the other cable.
......Okay, here it is.
Follow it for me, and tell me if it's plugged securely into
your computer.
I can't reach.
Uh huh. Well, can you see if it is?
No.
Even if maybe you put your knee on something and leaned way
over?
Oh, it's not because I don't have the
right angle - it's because it's dark.
Dark?
Yes, the office light is off, and the
only light I have is coming in from the window.
Well, turn on the office light then.
I can't
No? Why not?
Because there is a power outage.
A power... A power outage? Aha! Okay, we've got it licked
now. Do you still have the boxes and manuals and packing stuff
your computer came with?
Well, yes, I keep them in the closet.
Good! Go get them, and unplug your system and pack it up just
like it was when you got it. Then take it back to the store
you bought it from.
Really? Is it that bad?
Yes, I'm afraid it is.
Well, all right then, I suppose. What
do I tell them?
Tell them that you're just way too stupid to own a computer.
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